Shipping & Return Policy

Return Policy

Pudi Ruchi has partnered with leading logistics providers to ship orders domestically and internationally. The estimated time of delivery after the order has been placed is 5-7 business days. Delays may occur in case of some unavoidable conditions during which our team will do its best to mitigate any issues.

In case you wish to return or cancel your orders, please read the following terms and conditions carefully.

How to Return a Product

All products delivered by Pudi Ruchi are perishable items. Therefore, returns are possible only within 7 days of receiving your order. If you wish to return a product, write to us on pudiruchi@gmail.com mentioning your order ID. We will arrange for a pick up at the most convenient location. Our associates will get in touch with you to explain the process.

Cancellation policy

You can cancel your order before it has been dispactched at no added costs. Products that have been dispatched may also be cancelled. However, you will have to pay 35% of the product cost towards the restocking fees along with the return shipping charges. These fees are deducted before refunding the amount to your account.

Refunds

Refunds may take up to 7 business days. The amount is credited to the same credit card, debit card or bank account that has been used to make your purchase.